Meeting Notes – 5/29/13
Attendees: Elliott, Bill, Andrea, Jason, Karen, Arline, Sue, Benjamin, Donna R., T., Jerry, Becca, Ambrose, Donna G, Ali, Debra, Cindy, Dr. Bruce, Carla
Dr Willy has a line on lower-cost labs: he says his pal who owns AnyLabNow will give us “doctor prices” for any labs we order. We need to verify that patients (or the clinic) will only be charged client fees if the order is written on an OM lab form. The Charnelton Clinic now only has 1 month waiting list and the lab fees are free.
From Dr. Leigh: Dr. Willy also had a patient who needs her old records obtained from California to evaluate a serious issue. I will make a Release of Records form on our letterhead, and practitioners can either write their own contact info (e.g. fax number) on them, or allow the records to be sent to the office and brought to the next clinic if non-urgent. This highlights the fact that WE NEED A DEDICATED MEDICAL RECORDS TEAM. If we are going to do labs and handle lab results, ditto imaging, as well as request and store old records, not to mention handling records for people’s disability claims thus we need a dedicated person/team.
We are providing urgent care, street care. We don’t have the facility or the volunteers for this service. We provide longitudinal urgent care. (Urgent care plus)
Bill proposed that we go through HIPAA training together.
cargo hold feedback and remodeling next step – the cargo hold was solid and easy to use. Remodeling – label and color code the boxes to make set and break down easier. Andrea proposed having a clean up day and bus remodel planning.
prescriptions – pads, current protocol feedback
grievance policy – we need the structure for handling and addressing grievances and incident reports. Emergency suspension from service. We agreed to temporarily suspend a volunteer that violates the basic rules. Patient endangerment, volunteer endangerment, HIPAA violations (if it causes harm), discrimination or clinic endangerment are grounds for immediate suspension by the team leader. The volunteers involved must write an incident report. The next meeting, the volunteer will have the opportunity to address the incident.
Notes approval – 4/15/13 notes approved, 4/22/13 to be approved next meeting